Support
Order tracking, shipping estimates, warranty registration, and answers to the questions we get most.
Order tracking
Look up your order with the email + order number from your confirmation.
Shipping & returns
Shipping
Free standard shipping on orders over $50 within the contiguous US. Most orders ship within 1 business day. International orders 5-10 business days.
Returns
Not satisfied? Return any unused product within 30 days for a full refund. Defective product covered by 1-year warranty.
Warranty
Register a new speaker to activate coverage, or file a claim if something has gone wrong.
Need to file a warranty claim?
Speaker not working right? Submit a warranty ticket with your serial number and photos. We review it and reply with next steps - usually within one business day.
Register your product
Register your speaker within 30 days to activate the 2-year limited warranty.
FAQs
Battery
Up to 24 hours at moderate volume. About 8-10 hours at max output.
Pairing
Hold the link button on two compatible speakers for 3 seconds. They will sync automatically and stay in sync wherever they are.
Yes. Any two MultiLink-ready models in the lineup can be bridged.
Durability
IPX7 rated. Rinse off mud and saltwater. Submersion to 1 meter for 30 min. Float-tested.
Warranty
Register within 30 days using the form above. Defects covered for 1 year from purchase. Wear-and-tear excluded.
Get in touch
Drop a note. We answer within one business day - usually a lot faster.